I wish more members of the public should come forward to teach these ignorant and etiquette-less Malaysian taxi drivers, how to interact politely with other people. They lack interpersonal, communication, and respect when addressing customers.
I’m not a big fan of taxis at the best of times. As I’ve touched on before, many of the drivers are not very competent. A large number of cabs are unroadworthy, some dangerously so. And the level of service is often poor.
Does the taxi industry really have no concept of customer service?
Usually I don’t give a damn about them, since I drive my own car. But today, I was so shocked on how a taxi driver can be so rude on the road. I was driving and I realized from the rear mirror, a taxi was tailgating me from behind. Emergency break definitely can cause an accident. He then tried to overtake me, driving next to me very closely. I had to avoid his car from crashing into mine.
Tailgating does not make other drivers want to speed up. Instead, tailgating causes some drivers slow down. For some reason, if I at that moment had to come quickly to a stop, the taxi car could possibly collide with my car.
Why is it that, taxi drivers feel that just because they are on the road every day, they can break rules (both road laws and others that govern their industries). Just because you were having a bad day, it doesn’t mean that you can be such an asshole and risk people’s life, and in my condition, people’s car?
Rude people are never fun to deal with, the highway is the worst place to deal with them. At the very least, rude drivers cause frustration and anxiety; at worst, they may indirectly cause road rage or even accidents. Is it really important to bully other drivers on the road at the cost of safety?
But don’t get me wrong, not all of them are jerks. Bak pepatah Melayu, kerana nila setitik, rosak susu sebelanga.